We've been seeing an intense pressure on businesses to rapidly make sense of customer needs and demands, then incorporate that feedback into new or existing products. For today's designers, it can be challenging to make well-informed decisions about the large and small details that comprise these products, especially when working within the constraints of an agile/scrum methodology.
At frog, one of the methods we turn to regularly to identify and incorporate user feedback into products is participatory design. Participatory design aims to bring users into the design process by facilitating conversations through the creation and completion of a wide range of activities. We create activities to facilitate sharing and conversation with users, providing them with materials to descriptively discuss their personal experiences and express their desires for ideal solutions. By doing this, we are able to work directly with current and future users of products and services, quickly discovering important criteria to fold into the next iteration of a product, service, or experience strategy.
Forget all those user names and passwords. Instead, your iris is scanned and saved and used as a biomorphic identifier. Science fiction? The launch of Myris, an iris identity authenticator designed by frog for Eyelock, makes it very real. Project co-leaders Jason Severs, Executive Creative Director, and Dino Sanchez, Creative Director, spoke with design mind about how the iris has the potential to become the gateway to our digital world.
We spent the last weeks of Project Bertumbuh working out of Hubud, the Hub in Ubud, as our global team (South Africa, Indonesia, U.S., Italy, Singapore) prototyped and created business cases for our top concepts. As experienced innovators, we know good ideas when we see them, right?
Last October Superstorm Sandy slammed into the Eastern Seaboard of the U.S., leaving a trail of destruction that stretched from Florida to Maine. More than 100 people died and 300,000 homes were destroyed. Total damage reached $75 billion, much of it in the New York-New Jersey area. On the first anniversary of the storm, we look at a collaborative project between frog and FEMA, the Federal Emergency Management Agency, aimed at finding innovative approaches to disaster relief.
Curated by Bay Area designer and educator Jon Sueda, All Possible Futures features 37 projects from renowned designers Ed Fella, Experimental Jetset, Daniel Eatock, Martin Venezky, and many more. The idea for the exhibition originated from Sueda’s interest in showcasing the value of design projects that failed for any number of reasons, including being rejected by clients. The result is an exhibition of speculative design pieces that celebrate the questioning of boundaries regarding concepts, processes, technologies, and form.
As one of the world’s fastest growing economies, Brazil represents a unique opportunity for domestic investment. This rapidly changing economic climate created a unique opportunity to rethink investment services for a new generation of high income individuals who want to trade and invest their money with efficiency, reliability, and transparency. In 2012 frog helped Banco Indusval & Partners, a mid-sized Brazilian bank, better understand these investors and create a comprehensive business model and experience strategy for Guide Investimentos, an investor-centered wealth management service. We spoke with Jean Sigrist, a partner in charge of innovation at Guide, about how frog is helping the firm elevate the culture of investing in Brazil.
If you read the Project Bertumbuh insight about tangible goods, you may be wondering what happened next.
The word “drone” usually conjures up negative images of invisible eyes in the sky and shadowy, unknown forces. As frog designers, we are natural optimists who see these unmanned aerial vehicles as an opportunity to improve people’s lives – and possibly even save them. This is our vision of a future where drones are not spies, weaponry or scary agents of evil; they can be trusted aids that assist humans tasked with doing some of the most dangerous work we know. In this world, these devices -- with their sensors and bleeding edge technology -- become extensions of our society’s infrastructure and essential to our well-being.
The narrow dirt road that leads northwest to Siaya County Hospital gets choppier as we near our destination. The driver slows, changes gears, and charges ahead, completely unfazed by the 12-inch ruts and puddles in the road, or by the workers carrying crops and supplies draped over bicycles along the sides. Roads are more like guidelines in rural East Africa.