Pattern LanguageRSS Feed

Commentary on the media and the business of content.

The iPad: First Take From frog design

The announcement of the Apple iPad elicited passionate responses at frog design, the innovation firm that created a prototype tablet for Steve Jobs and Apple…in 1983. The retro designs didn’t quite make it to market (though they did come close), but the design language that frog Founder Hartmut Esslinger created for the company — known as the Snow White computer language — was used for Apple’s groundbreaking Apple II computer series from ‘83 and ’84. Now, it seems, Jobs is responsible for yet another game changer with the iPad, and Esslinger and frog were eager to weigh in on the design, technology, and strategy behind the device soon after the announcement.

“I love it,” said Esslinger from Vienna, where he teaches “convergent industrial design” at the University of Applied Arts. “The iPad is the beginning of a new category — one that is hyper-convergent and humanistic.”

Indeed, Jobs positioned the new computer as filling a heretofore unfulfilled gap between the iPhone and the Mac laptop — something that is, in Job’s words “better than the laptop, better than the smartphone.” frog Chief Creative Officer Mark Rolston calls this new category the “casual computer” because it focuses more on activities such as casual Web browsing, playing music, watching TV and movies, and updating your social media.

"Apple is making the case that consumers want to use computers for play just as much as they need them for work,” says Rolston.  “We've already seen this idea take off with the iPhone—it’s clear people find value in it far beyond its use as a phone. The iPad plays right into this trend.”

For a device to be compelling as a “casual computer” it has to have both the right user interface and the right “form factor,” designer lingo for a manageable and easy-to-use industrial design. The iPad achieves both with a touch-screen, high-resolution color display and an ultra thin body with an iPhone simplicity. In essence, the hardware is designed to disappear behind the software potential. In that respect, the iPad can be many things to many people.

Technologically, Apple has raised the bar with the iPad, especially with the iBook feature, the company’s entry into the eReader market that has so far been dominated by the Kindle. frog Chief Technology Officer Meng Chee believes the iPad’s color LCD IPS touchscreen will improve readability and essentially upend the digital publishing world. “Touchscreen interaction provides the most natural interface possible for an electronic book and for a hand-held movie player,” says Chee. “Current e-books like the Nook and Kindle are based on e-ink technology with no touchscreen capability. This could define a tipping point in the publishing world.”

Or as Rolston points out: “Jobs complemented the Kindle and then held up the iPad’s color user interface. Ouch.”

Not everything about Apple’s new toy produced warm fuzzy feelings. The iWork feature seems to fly in the face of Jobs’ message that the iPad is for people who want to browse the Web, share pictures, play games, and read ebooks. Also, current iPhone users may balk at the idea of paying yet another monthly fee for data, when they’re already ponying up for similar plans. Most troubling may be the traditional desktop home screen populated by the expected icons. It seems a bit behind the times, especially when compared to the Android platform that provides content, status widgets, and incoming messages right on the homepage. “The iPad desktop is more like a place to get to other places,” says Rolston.     

Nevertheless, with the iPad, Jobs and Apple seem to have tapped into the notion once again that successful products are ones that people love, just as they were doing in the early 80s when frog and Esslinger were helping to create the Apple II computers under the banner of “Form Follows Emotion.”

“The iPad is merging humanistic innovation with a culture of design and interaction that reaches the levels of high art,” says Esslinger. “In a digital world mostly deprived of any truly inspired product and experience culture, Apple stands out even more. The nearly forgotten American Dream of excellence and success is alive thanks to Steve Jobs!”

The iPad will be available in 60 days and we’re expecting iPhone-like lines at Apple stores around the world. You can bet there will be a few frogs in the queue.