Blog  frogs on the road

Notes from the Field: Mobile Money in Afghanistan

In the summer of 2010, frog's Executive Creative Director for Global Insights Jan Chipchase conducted field research in Afghanistan with generous support from the Institute for Money, Technology and Financial Inclusion. He worked with his research partner Panthea Lee and a nimble local team to investigate how people use cell phones to do their banking—known in the industry as mobile money.

Blog  frogs on the road

Mobilizing for the Mobile World Congress

In recent months, we’ve been spreading the word about connected devices, the future of mobile money, and how the “Internet of things” is going wireless. Now, frog will host and facilitate a series of interactive workshops and presentations on those subjects at the Mobile World Congress, the mobile industry’s leading conference held in Barcelona from February 14–17.

Blog  frogs on the road

Wrap Up: Finance Innovation Forum

frog Executive Creative Director Jan Chipchase gave the keynote presentation at the Finance Innovation Forum in Beijing, an event organized by one of China’s leading business magazines, CEOCIO. Conference attendees included bankers and industry leaders in the finance and insurance industries. Chipchase’s talk, “Insights of Mobile Banking,” included research findings from his recent trip to Afghanistan where he investigated how people are using cell phones to do their banking—known  in the industry as mobile money.

Blog  frogs on the road

No Photos Please

Jan Chipchase talks at the Economist’s Human Potential 2010 conference in New York about Afghanistan, “extreme research locations,” and a shift in how design researchers do work. 

frog Executive Creative Director Jan Chipchase gave a keynote presentation at the Economist’s Human Potential 2010 conference in New York on September 16, 2010. The talk was born out of his recent trip to Afghanistan where he did a field study on how people use cell phones to do their banking — known in the industry as “mobile money.” While he is still processing the findings of his research, he revealed new insights on the practice of design research — specifically on doing research in unusual and “extreme research locations” such as the Middle East. “Five years ago when we were conducting street research, one of our team would document the research with a camera; it was a one way process,” he said. “Three years ago …[people] would bring out their camera phones and start documenting us…. In three year’s time you’ll be able to point camera phone at someone’s face and know within a reasonable time-frame and level of certainty who they are, their history and their history of interactions.”

Blog  frogs on the road

Jan Chipchase Goes to Washington

frog Executive Director of Global Insights Jan Chipchase gave a speech today to members of the U.S. State Department about his research in the field of mobile money.

As part of Tech@State, the US State Department’s ongoing series of collaborative discussions on the subject of mobile money, Jan Chipchase presented “Scaling the Mobile Frontier” today, a talk exploring how we can leverage technology and partnerships for sustainable development and financial inclusion.

Blog  frogs on the road

Chipchase’s CHI Talk - Describing Extremes

As a Design Researcher, hearing Jan Chipchase’s talk at CHI was inspiring. He discussed his nuggets of discovery around the world and told the stories with beautiful photography.

Jan brought up a range of contrasts that I found interesting. He made the point that innovation often happens at the socioeconomic extremes - with technologically advanced cultures as well as very impoverished ones. As he describes, “when the cost is so low, acting becomes easy.”